FAQ’s

Every day help for our customers

Stigma cannot answer any question until member registration is completed, so if you are interested, you may only receive  information about the availability of new memberships, and therefore, all the content on this website has merely informative purpose.

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If you need more help

In order to join a cannabis club an existing member must endorse you. If you don’t know anybody who is a member, you can verify if you are welcome and be endorsed by the club. 

Yes, we lease our members demarcated private spaces in our professional grow areas; all plants are tagged and belong to the members who chose their particular strains. We provide an agricultural service to members that are not able to grow for themselves.

Yes, you can cancel your membership at any time. Your membership allows you access to our packages, therefore, you will only receive what you have paid for in terms of your projected plant yield.

Stigma provides packages that fit our members personal needs, yield per plant is collected and distributed amongst members according to their medical requirements.

All members form part of a pool, therefore strains available are shared between members, if your strain is available on our website, it means that there is a surplus from another member’s plant, this surplus is available to all members. Your specific plant/s will be available after 16 weeks of cultivation.

All orders placed before 12 pm, you can expect to receive your items the very next day. Our diligent team will swiftly process your order and ensure its dispatch for a prompt arrival. However, please note that any orders received after 12 pm will be delivered within 2 days. Orders placed from members out of Cape Town and surrounds will take 3 working days via courier. Weekend orders (including Friday before 12pm) will be delivered the following Monday. 

We accept payment online via Credit/Debit card. Due to the nature of our club, no payments are accepted directly via our website. Once you’ve created an account and its been approved, you will be able to place your order. Once your order has been received, you’ll be contacted by one of our friendly staff who will send you a link to complete the payment. 

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